Besides enjoying some positive trends recently,
the BPO services market has a growing component called Business Process as a
Service (BPaaS). Already dominating 22% of the market, BPaaS is going to
constitute about 29% of the services market by 2017. The category will be
instrumental for services looking to make the most out of opportunities
mushrooming during 2012-17, as predicted by research specialists Gartner. BPaaS
is one of the main growth drivers and will influence spending in a major way.
Companies might even double their BPO Services spends across regions like Greater China,
Asia Pacific, and Latin America. 2012-17 will see worldwide BPO grow at 5.6%
CAGR. These figures were discovered by Gartner, a leading IT research and
advisory company.
Courtesy of: Aegisglobal
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